This is the logo for Global Hospitality Service Solutions. It is a text-based logo, with the "O" in global representing a pineapple, the symbol for hospitality.

HOSPITALITY SECURITY EXPERT WITNESS & RISK CONSULTANT

More than four decades of hospitality security and safety experience providing expert witness, litigation support, risk management, and security consulting services to law firms, insurers, hotel owners, operators, and management companies.

Plaintiff and defense matters | Nationwide consulting | Based in Phoenix, Arizona

HOSPITALITY SECURITY EXPERT WITNESS & RISK CONSULTANT

More than four decades of hospitality security and safety experience providing expert witness, litigation support, risk management, and security consulting services to law firms, insurers, hotel owners, operators, and management companies.

Plaintiff and defense matters | Nationwide consulting | Based in Phoenix, Arizona

40+ YEARS OF HOSPITALITY SECURITY EXPERIENCE

SPECIALIZED HOSPITALITY SECURITY EXPERTISE

Global Hospitality Security Solutions provides independent hospitality security expertise to professionals responsible for evaluating incidents, litigation, risk, and hotel safety operations.

Our work is focused specifically on the hospitality industry and the unique security, operational, and risk-management issues associated with hotels, resorts, extended-stay properties, and other lodging environments.

At its core, GHSS specializes in providing expert consultation in hotel security risk management, tailored to meet the needs of hotels, ownership and management groups, attorneys, insurance firms, and businesses.

OUR SERVICES INCLUDE:

SALVATORE CACCAVALE

FOUR DECADES OF HOSPITALITY SECURITY EXPERIENCE

Salvatore “Sal” Caccavale is the Principal of Global Hospitality Security Solutions, a hospitality security and safety consultant and forensic liability expert with more than four decades of lodging industry experience.

Sal began his hospitality security career with Hilton Hotels Corporation in 1983 and went on to hold security leadership positions at multiple Hilton-branded properties and within the broader Hilton organization.

Throughout his career, he has worked with hotel executives, ownership and management organizations, law-enforcement agencies, attorneys, insurers, and risk professionals on hospitality security and safety matters.

His industry recognition includes the Thomas G. Davis Loss Prevention Lifetime Award and Hilton’s Global Spirit of Pride Award. He has also received recognition from local, state, and federal law-enforcement organizations for his professional collaboration and assistance.

Salvatore "Sal" Caccavale - Owner and Principal of Global Hospitality Security Solutions. This is a business headshot.
Salvatore "Sal" Caccavale - Owner and Principal of Global Hospitality Security Solutions. This is a business headshot.

WHY COUNSEL RETAIN GHSS

Hospitality security cases are rarely limited to a single policy, employee, security officer, or piece of equipment.

Understanding how a lodging property actually operates can be critical to evaluating what occurred, what responsibilities existed, and whether the actions taken were consistent with accepted hospitality security practices.

HOTEL OPERATIONS EXPERIENCE

Decades of experience inside the lodging industry provide an operational perspective on how hotels manage guests, employees, security, emergencies, and risk.

Experience overseeing hotel security programs and working with hotel executives, ownership organizations, management companies, law enforcement, attorneys, insurers, and risk professionals.

Hotels present security challenges that differ significantly from those encountered in office buildings, retail environments, apartment communities, and other commercial properties.

GHSS focuses specifically on the lodging environment.

Opinions are developed from the available evidence, applicable circumstances, and professional experience—not from assumptions about which party retained the expert.

HOSPITALITY SECURITY ISSUES WE EVALUATE

NEGLIGENT SECURITY

Evaluation of crime foreseeability, prior incidents, security staffing, patrols, access control, surveillance, policies, procedures, and response practices.

Evaluation of trafficking indicators, employee awareness, reporting practices, guest and visitor activity, surveillance, training, policies, procedures, and hotel response.

Electronic locks, key issuance, unauthorized entry, door hardware, privacy, access procedures, and related security practices.

Assaults, shootings, robberies, domestic violence, workplace violence, and emergency-response issues involving lodging properties.

Analysis of security responsibilities involving hotel ownership, management, franchising, staffing, operational control, and coordination among multiple entities.

Evaluation of security policies, procedures, staffing, training, incident reporting, investigations, emergency preparedness, and risk assessments.